FAQ
🛍️ Orders & Shipping
How long does shipping take?
Orders are processed within 1–3 business days. Delivery usually takes 6–12 business days, depending on your location.
Do you ship internationally?
Yes! We accept both U.S. and international orders. International shipping rates and times may vary based on destination.
Will I get a tracking number?
Yes. Once your order ships, a tracking link will be sent to your email.
🔄 Returns & Exchanges
What is your return policy?
We accept returns within 14 days of delivery. Items must be unused, unwashed, and in their original condition.
How can I request a return?
Email us at info@elorva.com with your order number. Our team will assist you with the return process.
đź‘• Products & Sizing
How do I choose the right size?
Each product page includes a detailed size guide. If you’re unsure, reach out — we’re happy to help.
Do you restock sold-out items?
We try to! Sign up for our newsletter or follow us on social to stay informed on restocks.
đź’ł Payments
What payment methods are accepted?
We accept all major credit/debit cards, PayPal, Apple Pay, and more.
Is checkout secure?
Yes. Your payment is processed through encrypted, secure gateways to ensure safety.
đź“ž Still Need Help?
We’re here to assist you.
📧 Email: info@elorva.com
đź“ž Phone: +1 (402) 369-7583
🕒 Support Hours: Monday–Friday, 9 AM–5 PM CST